Domiciliary care in Derby
Home Support Services provides tailored domiciliary care for a wide range of clients across Derby. Contact our team today to learn more about how we provide dignified care that is built around the individual needs of each client.
Our services
Home Care & Support, also known as domiciliary care, provides flexible care and support to enable people to lead independent and fulfilling lives. Home Support Services deliver high quality and safe support to enable our customers to stay in their own homes.
We encourage customers to take control of their own services. We assist them in making choices, accessing local facilities and remaining an active member of their community.
Our friendly and professional Care & Coordination Team can advise and support with a programme, alterations and reassessments and reviews and additional staff bookings.
Professional, caring help. All from the comfort of home.
As we get older, everyday tasks can start feeling a little more strenuous. But that doesn’t mean you’ll need to leave your home behind. Home Instead can help you manage living at home; supporting you however is needed.
Our Carers can assist with a variety of common household tasks, including:
- Meals and nutrition
- General help around the home
- Light housekeeping
- Fun and companionship
As we age, it can become difficult to maintain a balanced diet. Our taste buds diminish and we may lose interest in food or sometimes, we simply lack the energy to cook for ourselves.
With our trained Carers, not only can we help keep your diet and nutrition nutritious and delicious, but we will tailor meal plans and cook dishes at your home to enjoy. Each of our friendly team members can assist with:
- Menu planning
- Grocery shopping
- Meal preparation
- Monitoring diet and eating
- Monitoring food expiry dates.
Palliative care in the comfort of home.
In our experience palliative care want to live in the comfort of their own home – and quite rightfully so. Home Support Services trained team of Carers can provide you with the utmost care, and help make living at home as comfortable as can be.
Our trained Carers can support your care needs, and develop a home hospice or palliative care plan suited to your individual needs and preferences. This often includes:
Personal care: Including any help you may need dressing, toileting or bathing.
Emotional support/Companionship: From trips to the shops to puzzles at home, our Cares would love to spend time with you.
Housekeeping: We can assist around the house, and keep your pride and joy clean and tidy.
Linen changes: We’ll have fresh sheets and towels ready for you.
Respite for family carers: It’s important to give your caring family members short breaks every now and again, and to keep your relationship with them as positive as possible.
Social interaction: Whether you’d love to chat about recent current affairs or simply enjoy some silence as you read, your personal carers will offer you the kind of social interaction you prefer.
All the palliative care information and support you’ll need: We believe that understanding your options helps you to make an informed choice about your palliative care journey.
A smooth transition from hospital to home to help get you on your road to recovery.
To help you recover and regain your physical independence sooner following a hospital stay, Home Instead provides short-term and ongoing transition care services to support you in your full recovery.
Being able to finally leave the hospital and return home is comforting, however, this is also a critical turning point in your recovery process. During this recovery process, you may find yourself experiencing difficulty with simple activities of daily living or find that you face unforeseen challenges around the home.
From potential mistakes made in taking your medications, missing follow-up medical appointments, wound care, to poor nutrition, dehydration or lack of safety preparation in the home – these are all potential setbacks that can lead to a readmission back to hospital.
How Home Support Services can help
There are a number of services our CAREGivers can provide to help you get from hospital to home safely and support you on your transition to a full recovery.
Hospital discharge and coordination
Our Carers will work with you and your hospital discharge planning staff to create a detailed plan of care. Once developed, the care plan will be used by your family and/or our CAREGivers to ensure you are on the road to a smooth and successful recovery.
Medication supervision
Our Carers will not only help you stay organised with when and how to take your medication, but they will also help you avoid any adverse effects or complications by keeping a close monitor to any reactions you may experience.
Light housekeeping
Simple tasks such as changing your bed linen or doing the laundry can be physically impossible when you are first discharged from hospital. Allow one of our Carers to help ensure your bed is made and you have clean sheets, towels and a tidy house while you focus on your recovery.
Record keeping
Our Carers are trained to record specific information on your post-discharge care and recovery. Keeping a record of your transition care and recovery progress is important. So that you are able to share it with your doctor as an update, if necessary.
Everyday personal care, that’s respectful.
From a helping hand for everyday tasks such as grooming, personal hygiene and showering so you feel refreshed and ready for the day, to encouraging you to help stay active through exercise routines, or providing an escort to your medical appointments, at Home Support Services, we support you, so that you can continue to live confidently and safely at home. We pride ourselves on providing quality, respectful and consistent personal care services, as and when you need them.
Having a non-family member to help you with your daily personal tasks allows you to maintain your privacy and dignity while receiving the help you need to live at home comfortably and independently.
We understand each person’s needs and daily routines are different. Therefore we tailor our care and assistance services to meet your needs.
Some of our personal care services include:
- Everyday
- Washing or showering
- Dressing
- Grooming
- Personal hygiene
- Toileting and incontinence care
- Assistance with communication
- Meal preparation
- Medication reminders
- Medication adminstration
- Home maintenance
- Staying active
- Assistance with eating
- Assistance with mobility and walking
- Movement around the home, and maintaining regular exercise
- Escorting to appointments, shopping or social outings
- Specialist care
- Vision
- Dementia care
- Respite care
- Palliative care
We place relationships first
At Home Support Services, we take a relationship-first approach as opposed to a task-based approach to home care and support. Which is why… we see what we do as much more than a “task” or a “job”. To us, it’s an honour to work with and share in the lives of seniors and their families. We tailor personalised care to suit the individual needs, lifestyle and preferences of each person we care, support and provide a helping hand on.
We are here for you and your loved one, 7 days a week. To support, guide, navigate and help you in anyway we can throughout your journey in aged care. Whether you are searching for in-home help as soon as possible, or in the next few months or years, we start when you want us to, and not the other way around.
We invest in professionally training our Carers
To ensure your loved ones receive the best in-home care, each of our Carers go through our very own nationally accredited, in-house training program along with Care Certificate and (Apprenticeship in Health & Social Care level 2,3,4 ) and are invited to complete further training in specialist care such as disability, palliative, and dementia. This not only prepares them for their role as you and your family’s Home Support Services but serves as a pathway to a Certificate Individual Support (Home and Community Care).
24/7 at-home care isn’t just helpful for chores around the house. Care with Home Support Services can offer you security, safety, and someone nearby when you need them most.
From dawn to dusk and all through the night, you’ll have a trusted and caring Carers with you, right in the comfort of your very own home.
The journey starts by Home Instead matching you one or more of our Carers, so you’ll be assisted by the same friendly faces each day. They’ll be able to help you with:
Day-to-day tasks
Such as showering, dressing, toileting, meal planning and preparation, shopping, transport to medical appointments or for social outings, and prompting medications
Home helper
Keeping your house clean, tidy and safe by cleaning the kitchen and bathrooms, dusting and vacuuming, and doing the laundry
Companionship
Our Carers will support you to continue to engage in things you enjoy be it watching TV or gardening at home, to transport to the shops for social outings or to participate in community activities, Our Carers will be your companion along the way.
Technology
Assistance with using your phone, tablet or computer, Home Support Services can enable you to keep connected to your family and friends whilst also be there to call for assistance in the event of an emergency.
Reliable short-term respite care so your carer can rest, recover and recharge.
The role of a family carer can be demanding, stressful and rather tiring. Home Instead can assist by offering short, flexible respite care, keeping you and your family cared for.
Our respite care services are tailored to helping out your regular carer, offering you both some help when needed. A well-planned respite program provides you both regular, scheduled breaks – helping to keep your home manageable, comfortable and relaxed. You’ll also have the added benefit of a singular, regular Carers, who will be assigned specifically to you. They’ll come in when you choose, and spend some quality time helping around the house. And in the process, you’ll have a new, friendly face to enjoy at home. Our Carers are available 24 hours a day, seven days a week. We can provide you respite services on a regular, scheduled basis; for planned special events (i.e. if you need to travel or will be out of town; or on short-notice when you need our help).
Respite care for both you and your family
We believe that living at home should be as simple as possible, for both you and your regular carer.
That’s why Home Support Services can offer you:
- A personally matched Carers, who will be your regular helper when needed
- Strong companionship when your usual caregiver is away
- Complete control of when you receive assistance (from once every few weeks to 24/7 in-home care)
- Assistance with whatever tasks are needed.
Conversation: From stories in the paper to tales about your life growing up, the sky’s the limit to the conversations you’ll share.
Companionship: This could mean active conversation, or simply sitting together in peace and quiet. You’ll be matched with a compatible Carer by your interests.
Company over meals: Sharing a meal is far more enjoyable than eating alone
Social outings: Whether it’s the shops, your local bowls club or catching up with family, our Carers can take you to and from, as well as join you for any and all social outings.
Outdoor activities: If you enjoy walking or gardening, you’ll be matched with a our carers who would love to join you outside.
Crafts: Such as scrapbooking, knitting and other creative outlets.
Games: Activities and games can help promote mental stimulation.
Discussions: Our Carers chatting about current and historic events.
Reminiscing: Have some old stories? We’d love to hear them!
Research: From extending your known family tree to learning more about history, you’ll be matched with a Carers who shares your passion for research.
This is just a brief list of the companionship our Carersrs can bring.
Contact our local Office to learn more about how you can benefit from companionship and in-home Carer Or if you’d prefer, give us a call We always love to have a chat.
Professional, comfortable, personal dementia care.
Research suggests that if you’re struggling with memory loss, the best place to be is within the familiar surroundings of home.
With Home Support Services, your personally-assigned Carers can help you handle all your regular day-to-day tasks, and help make living at home as simple and stress-free as possible.
Our unique approach to Alzheimer’s and dementia care:
At Home Home Support Services, our central care philosophy is centered around helping those with dementia to continue living at home. We believe in prioritising your safety and independence, and maintaining your highest quality of life.
Home Suppport Services, our specialist Dementia Training Program equips our Carers to deliver distinctive memory care, based on research and experience. Rather than focusing on the diagnosis and symptoms, our specialist dementia care focuses on maximising abilities and maintaining your/your loved ones independence and dignity.
Our relationship-based approach to dementia care enables Home Support Services to provide you with personalised care that:
- Helps you remain safe and calm at home
- Encourages engagement
- Provides nutritious meals
- Creates social interaction
- Provides mind-stimulating activities
- Honours your proud life’s work and history
- Supervises activities of daily living
- Supports the family
Home Support Services care management can help you plan, navigate, coordinate and manage your care needs and services. Particularly if you manage more than one service provider (such as Home Support Services), we can simplify the process for you, and ensure you’re getting all the care you need.
Home Support Services prides itself on being a complete solution provider for your changing needs. No matter how much or how little care you receive, your dedicated Care Manager will understand what assistance you need (and which suppliers you’d like to use), and ensure everything runs like clockwork
Home Support Services Care Manager take a great deal of time to study the costs, quality and accessibility of a wide range of services within your local community.
This ensures that we can provide you with the highest standard of care possible, and remain within your means.
Home Support Services Care Manager:
Our aim is to ensure you’re receiving the care you need from the comfort of home. That’s why we’ll work tirelessly to find you the services you require – no matter the provider.
- Be a single point of contact for all of your care needs
- Gather and collate all information passed on by your care providers, and clearly pass on everything you need to know
- Help you and your family create a care plan tailored to your means, your needs, and your wishes
- Identify, coordinate, implement and/or manage and monitor care services
- Liaise, educate, support and advocate for you and your family.
Address
Home Support Services
1 Ascot Drive, Derby,
DE24 8GW, UK
Contact
01332 723 250
07950 431 905 (Out of hours)
Email: hssderby@aol.com